ICM Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ICM Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, store and use the following categories of personal data about you:
We will collect your personal information when you contact us by email, telephone, and through the subscription application on our site, either directly from you or a third party representative which you have appointed.
We comply with our obligations under the General Data Protection Regulation by keeping personal data up to date; storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect your personal information.
We will process your personal information in the following lawful circumstances:
We do not require your consent when processing your personal data when responding to your
However, in circumstances, we may approach you for your consent to allow us to process your personal data for marketing purposes. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.
In the circumstances where you may have provided your consent to the collection, processing
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another lawful basis for doing so.
We require your information to understand your needs and provide you with a better service, and in particular for the following reasons:
When you supply us with personal data about another individual you must ensure that you have the individual’s agreement:
If you fail to provide certain types of information when requested, we may not be able to perform the service which you have engaged with us to perform.
We will only use your personal information for the purposes which we collect
If we need to process your personal information for an unrelated purpose, we will provide you with a new privacy notice which will explain this new purpose and the legal basis for which your personal data is to be processed.
Please note that we may process your personal information without your knowledge or consent where we are required to do so by law.
We will only retain your personal information for as long as necessary in order to fulfill the purpose for which we have collected it for. Details of retention periods for different aspects of your personal information is confirmed
We are committed to ensuring that your information is secure. In order to prevent
Please see our dedicated cookies page.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Unless subject to an exemption under the General Data Protection Regulation, you have the following rights with respect to your personal information:
You will not have to pay a fee to exercise any of your rights. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may require specific information from you to assist us in confirming your identity and ensure your right to access the information. This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it
If you would like to exercise any of your rights please contact Chris Lees, Data Protection Officer, at firstname.lastname@example.org
You have the right to lodge a complaint